Consumer Disputes

In a dispute, a consumer may turn to an approved body for out-of-court settlement of consumer disputes.

The competent body for our registered address is:

If we move, we will name here whichever body becomes competent.

You may also file a complaint in the Livro de Reclamações (the national complaints book, online). We answer within the legal 15 working days.

More at consumidor.gov.pt.